Mafia Wars Bangkok: Episode 3 Bug

Bangkok gives an annoying bug to some players.. They have a strange level mastery in Episode 3. Here is an email from one of you :

When I first started Episode 3 : Pirate, it had me at level 11 mastery with 3% job mastery and lots of items needed... I thought it was weird that the job mastery was so low and the item requirements so great... Remember this is supposed to be level one... Now I find out I got screwed... It took me three days just to beat chapter one of episode 3... Do you think there's a way I can get this fixed?

And these are the screen-shot sent by some of you who has this bug. They have level 6 mastery, level 8 mastery, etc..

I think we can not fix it by ourselves.. we need help from the team.
So you can submit a ticket to Support Team (you can find the link on your game, see at top right corner) or you can go to Zynga forum and post your problem on Bug Report section.

Here are the links :
Support Team : http://zynga.custhelp.com/app/answers/list/p/2
Bug Report : http://forums.zynga.com/forumdisplay.php?f=234